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Articles on:Channel Manager
OTA

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  • Accommodation Set up
  • Account settings
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  • Channel Manager
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  • Reservation Management
  • How to connect to Airbnb
    How to connect to Airbnb Would you like to link your Airbnb listings to RoomRaccoon? Full integration is possible by following the below steps. Connect to Airbnb Click on the gear icon at the bottom left of the screen and then click on the connectivity tab. Under available connections, click on the OTA tab and select Airbnb by clicking on the green + You will be redirected to Airbnb andVery popular
  • How to connect to Booking.com
    How to connect to Booking.com In order to set up the connection, there are a few steps that need to be taken before RoomRaccoon is able to map and connect to your Booking.com account:  How to initiate the Connection Click on "Account" in the top right-hand corner Click on "Connectivity Provider" in the drop-down menu ![](https://storage.crisp.chat/users/helpdesk/website/61587d0079e73400/imagVery popular
  • How to request the Expedia connection
    How to request the Expedia connection Access your Partner Central account Select Room and Rates. Click on Expedia Connectivity Settings Choose RoomRaccoon and check all the boxes to have the complete connection (prices and availability). Once this is done please send us your Expedia ID via our [ticketing centre](https://rms.roomraccoon.com/admin/help/ticket/?fUrl=https%3A%2F%2Fhelp.roomVery popular
  • How to connect to TripAdvisor
    How to connect to TripAdvisor RoomRaccoon can send rates & availability to TripAdvisor. However the connection is slightly different from regular connection as it requires the set up of a cancellation policy in RoomRaccoon. After you requested the connection, you need to let us know what rates you would like to connect. You can contact us via the ticket centreVery popular
  • Checklist for the Channel Manager
    Checklist for the Channel Manager The Channel Manager can be fully set up to your preference and needs. Our PMS allows you to have restrictions on your channel manager and these include: Restrictions on check-in and check-out over a specified time. Restrictions on the minimum or maximum stay days. This is very important because when RoomRaccoon connects to your external channels, our Channel Manager will have supreme control overriding any external restrictions that you might have.Very popular
  • Managing OTA bookings
    Managing OTA bookings On RoomRaccoon, you can receive reservations from a number of platforms which includes direct entries on the agenda, reservations from the booking engine and bookings made through Online Travel Agencies (OTA’s). Managing OTA bookings is much different from managing direct bookings because reservation data for OTA’s is stored in the channel’s extranet. When information is updated on the extranet it overrides the reservation data in RoomRaccoon including any changes madePopular
  • How To Connect to Agoda
    How To Connect To Agoda With 2.5 million properties globally, Agoda is fast becoming one of the top online travel agencies for hotels and bed and breakfasts around the world, providing easy access to travellers seeking everything from villas and luxury accommodation to budget hotels and apartments. Agoda provides an efficient booking engine via mobile app and website that can be easily connected to youPopular
  • Inconsistent rates between Bookings.com and RoomRaccoon
    Inconsistent rates between Bookings.com and RoomRaccoon At RoomRaccoon we encourage accurate mapping between our system and OTA’s however when there are inconsistencies this could be due to rate differences. On Booking.com you can make a booking for a certain rate type and add the number of guests you came with. On RoomRaccoon our system picks the rate according to guest count so you can pick a 2 person rate but book for one person. If the rates are all in one branch, it’s possible that itFew readers
  • Managing Booked Add-ons with Channel Corrections
    Managing Booked Add-ons with Channel Corrections Booking channels allow you to offer add-ons and breakfast is one of the most common ones. See the following example of how RoomRaccoon receives information from Booking.com when an add-on is booked RoomRaccoon PMS sends the rates (i.e. €100,-) that you have set up in the RoomRaccoon Channel Manager to Booking.com Booking.com displays this price to their bookers and displays the breakfast amount (€10,-) as an add-on to be added to theFew readers

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