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RoomRaccoon Ticketing System

With RoomRaccoon’s new ticketing system you can easily send us queries and monitor the statuses of them from your RoomRaccoon account!

Here’s how to access it:

Click on the question mark in the bottom right corner of your screen.



Click on the "Contact Us" Tab on the top of your screen.



Click "Open New Ticket" to send us a new query or simply view all open, pending, and resolved issues by clicking “see all tickets”



Good to know!

The subject should be more than 10 Characters and the body should be more than 80 characters for a ticket to be successfully sent.

Our SLA for all queries is a turnaround time of within 24 hours
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