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RaccoonPay: Manage all your payments in RoomRaccoon

What is RaccoonPay?
You can collect prepayments automatically. With a prepayment your turnover is guaranteed in the case of a no-show. You can easily oblige your guests to make a deposit payment between 10% - 100% when they make a reservation via the Booking Engine on your website. How does this work? When a guest makes a booking via the booking engine they are redirected to the payment page, where payment is made. The booking will then arrive in RoomRaccoon and can be found in payments.
Charge credit cards easily. The credit card details are filled in by RaccoonPay and you (or your staff) only need to press the 'charge credit card' button in order to take payment for the reservation.
Ensures that the guest's privacy is maintained. As credit card details are not visible in the reservation, these credit card details are kept safe.
Pre-authorisation Authorising a certain amount on the credit card means that you can reserve an amount on the guest's credit card. NB: Credit card authorisation can be held for a maximum of seven(7) days
Refund Do you need to refund an amount for any reason? This can now easily be done in RoomRaccoon.
POS card machine Don't have a card machine yet? Or do you have a card machine with high transaction costs? RaccoonPay also offers a card machine!

Automated payment related documents that can be set up in RoomRaccoon
Send payment requests. Send an email to your guests requesting payment for either a partial payment or for the full payment.
Payment reminder Is an invoice overdue? You can easily send a payment reminder via the debtors report!
Payment confirmation Has the payment been successful? The guest will automatically receive a payment confirmation email!

What costs are involved?
iDEAL/Maestro POS/V-pay POS: €0,29 + 0,2%
Giropay & Bancontact: €0,25 + 1,6%
European cards; VISA/Mastercard/Amex: €0,25 + 1,6%
Non-European cards: VISA/Mastercard/Amex: €0,25 + 3,1%
Virtual Credit Cards: €0,25 + 3,1%
€0,- once off fee & €0,- subscription fee
Card machine service fee: €40 p/m & €0,- once off fee

Activate RaccoonPay!
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