This article is also available in:
Management reports
The management reports provide you with key figures and show how much revenue was generated during the selected time period. Unlike the financial reports, the management reports show the revenue on the day it was theoretically generated, not when the revenue was invoiced or paid. Therefore it does not serve for bookkeeping purposes.
The management reports are divided into various sections:

Booking channels and occupancy
These graphs give you insight into where your reservations come from and when your accommodation is the busiest. This can not only help you with staffing but can also help you to manage your pricing. When you see that you are always fully booked in the weekend, you might be able to increase your price a bit and thus your revenue.


Reservations per country
This graph and table can help you to direct your marketing activities to the fitting regions and maybe sign up for booking channels that are popular in specific regions. In some countries it is necessary to deliver the data (for example city tax or origin of guests) to governmental institutions. In order to do so, the table can be downloaded by clicking on the little arrow on the right side of the table next to the title guest per country.
Excel-Download: The download includes the following data (in case everything is filled in in the reservation):
Reservation number & status
Check-in and check-out date
Number of nights
Name
Age and date of birth
Email & address
Gender
Nationality
Identification type and number
City tax (in the selected period)
Room type



Add-ons revenue and reservation insight
This overview shows how much revenue each add-on generates. You can see what add-on are most popular and what add-ons maybe need to be promoted a bit more. You can also download this overview by clicking on the little arrow.
The reservation insight shows you how many nights were booked during a specific time period, how many guests stayed at your accommodation, how much they paid on average per night and for how long they stayed on average. This data can be compared to data of previous weeks/months/years. If you plan for example to increase your average length of stay, you might consider working with the restriction minimum length of stay.


Key figures
The key figures show your revenue. There is a distinction between two different sections, namely the white rooms and the grey grey rooms. Besides that it is important to know that only reservations with the following statuses are being taken into account:
provisional
booked
checked in online
checked in
checked out

The specific terms explained:

Gross total revenue: This amount shows the revenue of rooms, add-ons, promotions or extra charges. It includes VAT. It excludes city tax.
Net total revenue: This amount shows the revenue of rooms, add-ons, promotions or extra charges. It excludes VAT and city tax.
Groos room revenue: Room revenue including VAT
Net room revenue: Room revenue excluding VAT
Gross discounts: The sum of all amounts (negative or positive) that are filled in in the line "discount / addition room revenue" in the reservation, including VAT.
Net discounts: The sum of all amounts (negative or positive) that are filled in in the line "discount / addition room revenue" in the reservation, excluding VAT.
Gross add-ons revenue: The sum of all add-ons (negative or positive) that are filled in in the add-ons section in the reservation, including VAT.
Net add-ons revenue: The sum of all add-ons (negative or positive) that are filled in in the add-ons section in the reservation, excluding VAT.
City tax: The total of all city tax entered into reservations during the selected period.
VAT x% : The total of all VAT amounts of percentage x.



Revenue and occupancy per category
These numbers show your revenue and occupancy per category. Is maybe one of your categories much more occupied than others? In this case you can offer your guests room upgrades or even upsell the rooms in order to achieve an optimised occupancy and revenue for each category.
Was this article helpful?
Cancel
Thank you!