Inconsistent rates between Bookings.com and RoomRaccoon

At RoomRaccoon we encourage accurate mapping between our system and OTA’s however when there are inconsistencies this could be due to rate differences.

On Booking.com you can make a booking for a certain rate type and add the number of guests you came with. On RoomRaccoon our system picks the rate according to guest count so you can pick a 2 person rate but book for one person. If the rates are all in one branch, it’s possible that it picks the 1 person non-refundable which can create confusion and inconsistency.

RoomRaccoon also offers derived rates however if these are not branched on Booking.com they can pick a different rate on RoomRaccoon. We therefore advise that you create separate branches for non-refundable rates, standard rates, B&B rates and non-refundable B&B rates.

Good To Know

Derived rates created in Booking.com cannot be mapped from RoomRaccoon
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