How to Stop an Invoice From Being Created After the Online Check-in

You can allow RoomRaccoon to automatically create an invoice when a guest has checked-in online. If you do not want the invoice to be created after the online check-in you can configure this in account settings.

How to stop invoice auto-generating after online check-in

Access account settings via the orange gear icon (bottom left)

Scroll down to Invoice settings.

On “invoice number formatting”, uncheck the box that says “Create invoice on online check-in”

Good to know

This feature is usually used by hotels or properties without a reception. Set up your RoomRaccoon account to make prepayments mandatory during online check-in and generate the invoice automatically for your guest.

Making the prepayment mandatory during the online check-in is a setting that you can set up in the booking engine tab in the top menu.
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