How to stop an invoice from being created after the online check-in
You can allow RoomRaccoon to automatically create an invoice when a guest has checked-in online. If you do not want the invoice to be created after the online check-in you can configure this in account settings.
How to stop invoice auto-generating after online check-in
Access account settings via the orange gear icon (bottom left)
Scroll down to Invoice settings.
On “invoice number formatting”, uncheck the box that says “Create invoice on online check-in”
Good to know
This feature is usually used by hotels or properties without a reception. Set up your RoomRaccoon account to make prepayments mandatory during online check-in and generate the invoice automatically for your guest.
Making the prepayment mandatory during the online check-in is a setting that you can set up in the booking engine tab in the top menu.
You can allow RoomRaccoon to automatically create an invoice when a guest has checked-in online. If you do not want the invoice to be created after the online check-in you can configure this in account settings.
How to stop invoice auto-generating after online check-in
Access account settings via the orange gear icon (bottom left)
Scroll down to Invoice settings.
On “invoice number formatting”, uncheck the box that says “Create invoice on online check-in”
Good to know
This feature is usually used by hotels or properties without a reception. Set up your RoomRaccoon account to make prepayments mandatory during online check-in and generate the invoice automatically for your guest.
Making the prepayment mandatory during the online check-in is a setting that you can set up in the booking engine tab in the top menu.
Updated on: 08 / 04 / 2022