How to send a document manually
When you create or cancel a reservation manually, you will also need to send the document manually. This article explains how it works.

Step by step
Open the reservation.
On the left side, you will find the section "Email & print documents".

Select a document.
Click on the paper plane next to the document.
Check the email address and click on "Send".

How do you see if a document has been sent?
In the timeline.
Below the "Email & print documents" in the "Sent Documents" section.

Good to know
When we get a good understanding of the language from a channel, you can see in the reservation under 'Booker' which language has been selected. The documents in the reservation will then be displayed in this language and sent, if they exist in this language.
If the guest's language is unknown, you can set a fallback language in your account settings. For example, you can choose to always send an English document.
You can edit the document before sending it to your guest! This enables you to add a personal message!

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