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How to Refund Payments

When you overcharge a guest on RoomRaccoon you can easily refund them in the payments section.

How to refund cash payment

Access the reservation agenda.

In the payments section enter the refund amount with a negative symbol before the amount. For example, if you want to refund £50 you would enter -50.



Click Save.

Good to know

Cash refunds are automatically recorded in the cash drawer.

For more on how to refund with RaccoonPay, click here.
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