How to find the subscription details
The billing page in your RoomRaccoon shows all information about your subscription and the invoices you receive from RoomRaccoon.

Where can I find the billing page?
open RoomRaccoon
click on the gear icon in the left corner
click on the billing tab

What information can I find on this page?
Your company data and bank account that RoomRaccoon should use for the monthly or annual invoice
Download and pay your RoomRaccoon invoices by clicking on "view invoice" on the right side of the page

The amount of rooms your subscription is based on and the corresponding price (incl. rooms of connected properties that are invoiced on the same invoice)
Packages and the corresponding price

Switch from monthly to yearly payments

Good to know
What do I need to do if the subscription fee should be subtracted from a different bank account? If you are working with direct debit, you need to set this up for your new bank account and you need to change your bank account on the billing page in RoomRaccoon.
What do I need to do if I want to switch from yearly to monthly payments? Please inform our finance team by sending an email to [email protected]
What do I need to do if I want to decrease the number of rooms? Inform the team ([email protected]) and ask them to archive the rooms for you.
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