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How to Connect to TripAdvisor

RoomRaccoon can send rates & availability to TripAdvisor. However the connection is slightly different from regular connection as it requires the set up of a cancellation policy in RoomRaccoon.

After you requested the connection, you need to let us know what rates you would like to connect. You can contact us via the ticket centre in your RoomRaccoon account. In the rates you would like to connect, you need to set up the cancellation policy.

Cancellation policy

Click on Room type (key icon) in the top left corner

Open the rate you want to connect to TripAdvisor

Scroll down until you see the cancellation policy details


TripAdvisor has its own minimum requirements for the connection. These are:

High ratings

The minimum acceptance rate of 80%

Minimum 3 bookings per year

Less than 20% cancellations

Good to know

The cancellation policy must be entered here otherwise the rate will not communicate with the channel. Please note we only require the cancellation policy for the rates that are going to be mapped to be filled in. The policy does NOT need to be filled in for all rate plans in the account.

There is no added cost to connecting with Booking channels on RoomRaccoon.

For more on how to map rate plans to channels, click here
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