Something has changed in one of your reservations. The timeline shows that it was been one of the employees that made the change but, which one of your 10 employees did this? What you need is a different login for your employees tracking who did what so you always know what is going on in each reservation!
This function allows you to keep track of changes in a reservation and who has made what changes. In this article we will explain how to create a login for employees.



Go to the wheel-icon in the bottom left corner of RoomRaccoon, then click on the 'login' button on top of it,



Click on 'Add employee' in the upper right corner. You will see a field where you can enter the details of each hotel employee. You can also determine the rights per employee. For example, do you want an employee not to be able to adjust your prices, but the person in charge can? Then you choose for the employee the hotel employee right and the manager the admin rights.



When you have created the login, a password needs to be sent to the employee. Do this by clicking on the envelope icon behind the name of the employee in your list of employees. This password is a unique secure password, the password itself can not be chosen or changed. Forgot your password? This can happen of-course. Then click on the letter icon behind the employee and send a new password.

When your employee is login in with their own account, all payments will have the initials set up already. These can not be modified. In the history of the reservation, you will also be able to see who has made which change in the reservation. 





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