Group Reservations

Here are a few key points on group reservations and how to create them.

All rooms booked within a group always have to have the same arrival and departure dates.
If one person stays longer or shorter, this room has to be split from the group and entered separately.
Add-ons are always booked to the group as a whole, not one particular room. However, you can decide to split the bill and group rooms and respective add-ons together.
You can change the status of the rooms separately.
All reservations marked with a blue corner in your agenda pertain to group bookings and light up together when you hover over one.



You can change the status of the rooms separately.



This is only a visual aid though and will not influence anything else other than the colour in the agenda (once a room has been checked in, it will turn green)



How to Create a Group Reservation.

Create a reservation from your agenda by clicking on one of the blocks.

Enter the dates of the booking.
Enter the guest details if you have them for that room.
Add another room to the booking at the bottom of the guest details section.


You will then be able to select the rooms you want to include in the group reservation.



Once your rooms have been selected click on Add selected rooms.
You will then have the option to enter the guest details for each room.
If you don’t have all of the details you can leave them out.
Click Save.

Good To Know!

If one person stays longer or shorter, this room has to be split from the group and entered separately. Find out how to create a separate booking here.
If the guest’s want one invoice for all rooms, simply set the price of the separate room to 0 and add it into the "discount/addition" field to the group.
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