Custom Documents

Custom Documents are documents you can manually send out to your guests to provide them with specific or additional information, events, promotions, etc. An example of this could be a big annual event that usually attracts a number of travellers to your hotels' location.

When should you send this document

Send this document when you have the information you want to share with your guests of any special events or personalised offers for a select number of guests.

Good to know

Use custom documents to send confirmation to tour operators or to ask your guest when you can refresh their room.
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