Can I charge a (virtual) credit card?

Yes, it is! When RaccoonPay is activated, you also have the possibility to charge a (virtual) credit card.

How does it work?
Open the reservation, scroll down and go to payments at the bottom right.
You have the choice here of either charging a credit card or pre-authorizing it*, click on the button Charge credit card for €....
The outstanding amount is filled in automatically. Would the guest like to pay with a different credit card or via another payment method? You can enter the amount to be charged from the credit card under partial payment.
Would the guest like to pay by a credit card other than the one used for guarantee purposes or pay in another way? You can use an alternative card, payment request or card machine for this.

How does it work for a virtual credit card?
Open the reservation, scroll down and go to payments at the bottom right.
When a reservation has been made with a virtual credit card you can only charge it on the day of arrival.
The amount that can be charged from the virtual credit card is not yet entered. In any case you can always charge the card for the price excluding tourist tax!
Is there a balance to be paid by the guest? You can use an alternative card, payment request or[ card machine](/en/article/how-does-the-raccoonpay-card-machine-work-14p8013/).

FAQ
What is pre-authorization? Pre-authorization is an amount reserved on the credit card, the amount is not yet charged. Within 7 days you can charge the reserved amount, if you do not do this? The pre-authorisation will expire automatically.
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