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Get started with RaccoonPay!

Great! You want to get started with RaccoonPay. To ensure you have everything you need for this activation, please read through this article carefully.

Important
You will require the following documentation in order to activate RaccoonPay:
Copy of your ID, passport or driver's license.
Copy of your company registration document
Bank statement

Do you have these three documents at hand? Great! We can now proceed to activate RaccoonPay!

Make an appointment with our customer success team!

Navigate to RaccoonPay
Step 1: Enter your company details as well as the banking details of your company.
Step 2: Enter the UBO*
Step 3: Add the copy of your ID, company registration and bank statement here.
Indicate how many pin devices you will use via RaccoonPay, don't have one? Enter 0 here.
Click send! We will activate your account within 2 business days.

FAQ
*What does UBO mean?
UBO stands for Ultimate Beneficial Owner, or the interested party of an organisation. These are the persons who ultimately own or control RaccoonPay.

What is 3D Secure?
3D Secure payments are credit card transactions whereby the cardholder not only enters their card details, but will also be required to enter a code or password sent to them via their bank. This reduces the risk of fraud (transactions carried out with a stolen card) and guarantees your payment as the cardholder can no longer claim a chargeback.

What is the cost of RaccoonPay?
The cost of RaccoonPay is dependant on the chosen payment method.
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