Managing All of Your Payments in Roomraccoon
What is RaccoonPay?
RaccoonPay is a fully integrated payment system within your Hotel Management System that allows you to handle payments with your guests safely and quickly. With 3D Secure payments, RaccoonPay works with the most secured way of handling payments, being also PCI compliant. In terms of regulations, the RaccoonPay onboarding process assures the accommodation to be GDPR compliant, which is necessary to handle guest data in any form.
RaccoonPay offers various payment optionsFew readersHow Do My Payouts Work and Where Can I Check Them?
#How Do My Payouts Work and Where Can I Check Them?
On activation of RaccoonPay, you have chosen a daily, weekly or monthly payout.
When do I get paid
In the top left corner, you will see Payments, which will show you whether you will be paid on a daily, weekly or monthly basis. In addition, the next date of payment is also displayed.
Click on the arrow next to payouts to view more details or clickFew readersHow to Refund Guests With RaccoonPay?
How to Refund Guests With RaccoonPay?
Refunding guests after a cancellation for example is simple to complete with RaccoonPay. Be aware that you can only refund your guests for all or part of the amount 24 hours after the card has been charged.
Here’s How:
Click on the Payments Icon in the left menu bar.
Select the payment in question and click on the amouFew readers