This article is also available in:
Returning Bookers via the Booking Engine

As a hotelier you want returning guests as this promotes more sales opportunities and encourages customer loyalty. Your booking engine is an effective tool in actualising this as returning guests can facilitate direct bookings with ease here.

Returning bookers

RoomRaccoon keeps all data of bookers so that when they enter their email address the system recognises them from previous bookings. If the guest has stayed with you before, they will receive an email with their unique code.



Good to know

Click here for more on setting up discount codes.

Create a discount code and add it to the post-departure email to encourage returning guests.

Returning bookers information is reflected on your PMS when they book a returning trip.
Was this article helpful?
Cancel
Thank you!