Convincing guests to book directly at your hotel or B&B is one thing. RoomRaccoon PMS understands the importance of a Booking Engine to be easy to use. After all, a Booking Engine is merely a tool facilitating your guests to make that direct booking easily and effortless.
Returning bookers
Whenever a returning booker books via your Booking Engine, RoomRaccoon checks if the e-mail address is already known. The e-mail address is the most unique information that can be collected from a guest and therefore is used by your RoomRaccoon PMS to identify returning guests.
Has the guest staid with you before? Then he/she will receive instantly an e-mail with their unique code. The code is then used to retrieve their personal information, saving your guests time as well as offering convenience.
Returning bookers
Whenever a returning booker books via your Booking Engine, RoomRaccoon checks if the e-mail address is already known. The e-mail address is the most unique information that can be collected from a guest and therefore is used by your RoomRaccoon PMS to identify returning guests.
Has the guest staid with you before? Then he/she will receive instantly an e-mail with their unique code. The code is then used to retrieve their personal information, saving your guests time as well as offering convenience.
Updated on: 18 / 03 / 2020