Someone has booked with you for the fifth time. You feel like you want to thank them by changing the rate manually to a discounted rate. Or maybe a few friends have booked with you directly and you want to offer a friend discount. All reason why you would want to manually adjust the rate in the reservation. 

Click on the reservation you would like to adjust

Add the rate-type to the reservation. Do this by clicking on the arrow icon in the reservation:

When opening the reservation, you first need to add the rate-type you want to use.

The system will automatically calculate the rate which is known in the channel manager. In order to change the rate, click on the pencil icon on your righthand side under the part pricing. Press save. You will know that the rate has been manually overridden when the pencil icon changes into a arrow. You can undo the changes by clicking this arrow.

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