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One of the most important things for a reservation, is the cancellation conditions.

At RoomRaccoon you can adjust your conditions freely. To do this, press the gear on the left to access the settings and go to Booking Engine

On your right hand side under the branding you will find the area you can add your booking conditions. You can add stuff like your cancellation policy here or other important information you would like to guest to know before making the booking. 

The booking confirmations need to be confirmed as read before the booking via the own website can be made. Also they will always be included in every automatic emailing being sent out.
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