Booking Engine | Help Center

How to Use Google Analytics and Tracking Codes
How to Use Google Analytics & Tracking Codes In the screenshot below you will see the three different codes to track the behavior of your guests. If you are not comfortable using this, please consult a marketing agency who as adequate expertise in tracking and analytics. How to use the tracking code & the e-commerce code If you want to follow where your bookers go when they have visitePopular
How to Link the Booking Engine to Your Website
How to Link the Booking Engine to Your Website How to open the booking engine in RoomRaccoon Click on the gear icon and open the Booking Engine Tab. Scroll down and click on the "Book" Button The booking engine will then be opened You can use the URL for your website How to use the "book" buttPopular
How To Use Discount Codes Wisely
How To Use Discount Codes Wisely Discount codes are a great tool to keep guests coming to your property as well as giving them something to look forward to. RoomRaccoon understands the need for hotels to be flexible now more than ever during these unprecedented pandemic times. A 2020 Booking.com study notes that 73% of customers cited free cancellations as the reason for booking a property. This is understandable considering limitations on travel with the pandemic. Using Discount CodePopular
White Label Booking Engine
White Label Booking Engine With our White Label you can use a custom domain name for your property Booking Engine, this would mean that Powered by RoomRaccoon will not show up at the bottom of your booking engine. Your documents will also be whitelisted at the bottom of the page so that “powered by RoomRaccoon” doesn’t show up in your documents such as online check-in and booking confirmation documents. How to set up the white label Add your domain name to Cloudflare: Click on thePopular
Currency Converter
Currency Converter To attract global guests and improve their experience with your booking engine, the booking engine has a currency converter to give more informed data on rates. Where do I find the currency converter? Go to Rates&Availability by clicking on the Rates&Availability icon on the left side of the screen. At the top right of your Rates&Availability page, you will notice an option to change the currency. ![](https://storage.crisp.chat/users/helpdesk/website/61587d007Popular
Returning Bookers via the Booking Engine
Returning Bookers via the Booking Engine As a hotelier you want returning guests as this promotes more sales opportunities and encourages customer loyalty. Your booking engine is an effective tool in actualizing this as returning guests can facilitate direct bookings with ease here. Returning bookers RoomRaccoon keeps all data of bookers so that when they enter their email address the system recognizes them from previous bookings. If the guest has stayed with you before, they will receSome readers
All About the Booking Engine
All About the Booking Engine Your booking engine is a very important tool to attract more direct bookings. It’s important therefore that your booking engine maintains a professional look with an easy user interface for guests to book seamlessly. Booking engine options can be accessed through the settings gear at the bottom left of the page and once the tab has been opened you can configure your booking engine to your preference. Branding: The branding can be set on the top right sideSome readers
RoomRaccoon Website Builder
RoomRaccoon Website Builder We understand the importance of a good website for any hotelier as this is usually the first contact point that guests access when making a decision to book. It is therefore imperative for your website to be not only aesthetically pleasing and professional but also have an easy user interface. RoomRaccoon offers a cost-effective solution with various templates where you can build your professional website within a matter of minutes. You can create a free accouSome readers
How Do I Increase Direct Bookings?
How Do I Increase Direct Bookings? As a hotelier, you want to be able to channel more direct bookings because this not only creates brand salience but significantly reduces costs towards OTA commissions. RoomRaccoon offers a booking engine where guests can book directly saving you time, effort and commission. Tips to help you increase direct bookings Invest in a good website. Your website is your business card, the website should instantly convince the booker through visual imagSome readers
Translating your content
How to Translate Your Content Translating content is key to maintaining accurate information internally and externally for your hotel. We encourage translating documents for more international bookings as guests have the option of choosing a language in which they are comfortable. There are a few tabs in the RoomRaccoon for translations such as price types, booking conditions, invoices etc. These places can be identified with the languages tab. ![](https://storage.crisp.chat/users/helpdesSome readers
Discount Campaigns
Discount Campaigns When guests are booking more on external channels, you might want to incentivize direct bookings on your website. Using Discount Campaigns Discount campaigns should be executed strategically and one way to do this is using the discount code as a loyalty tool. The discount code can be added to your post-departure email. You can also use the discount code for celebrating milestones such as a national holiday, Hotel birthday, renovations etc. The coupon is a vFew readers
How Can I Change the Language of My Booking Engine?
How Can I Change the Language of My Booking Engine? With the tourism industry being such a highly globalized industry, RoomRaccoon allows you to offer your booking engine in multiple languages. This way your clients are able to book and experience your booking engine in a language they understand and are more comfortable with. How to change the language on your booking engine? Click the gear icon at the bottom left of the screen. **Enter **the Booking Engine tab. ![](https://stFew readers
What Is an iFrame?
What Is an iFrame? An iFrame is simply a window on your webpage of another piece of online content. The primary purpose of most iFrames is to display third-party content on your site. Your RoomRaccoon booking engine can be offered as an iframe on your website so that your guest does not have to redirect to another site to make a booking. Other ways to use iCals on your website Ads - sidebars and banners are actually iframes which allow you to provide and maintain the content they’reFew readers